Hello Patients, Friends, & Colleagues,
We are very excited for what is next for the future of medicine and the future of our medical practice. After much thought and deliberation, we have decided to convert our existing “brick & mortar” practice into a fully virtual clinic. With the soaring costs of a medical practice that requires a physical structure, we are changing to a virtual model in order to keep naturopathic health care as affordable as possible for our patients. What we have personally learned during the pandemic is that we can offer a majority of the same services, with the same degree of effectiveness and continuity, but in a completely virtual format. We have been in the same cozy clinic building since we began practice in 2002, but since the pandemic, the medical field as a whole is being forced to change and adapt. We have been working diligently over the past few months in order to adapt our current practice into a more sustainable, efficient, and effective medical practice model. This model will allow us to provide better care to our patients, to be more environmentally conscious, to greatly reduce the spread of transmittable diseases, and also to support our aging family members who do not live near us.
For the most part, this transition should be seamless, and you will still be contacting the clinic via the same phone number and email, and hearing the familiar voices of either Maria or Amanda. Of course, you will no longer be able to purchase supplements at the clinic, but we have been working on streamlining the process of receiving your prescribed items so that it is faster and more efficient than it has been in the past. We are also working on developing much easier solutions for online appointment scheduling and invoicing.
For most patients, you will not even notice a difference in our business, since over the course of the pandemic many of you have already adopted and experienced the virtual model. Many of you who utilize Zyto for appointments have already purchased your own hand cradle so scans can be completed in the comfort of your own home. For those of you who have been renting a hand cradle for visits, or for those who did not even know that this was a possibility, we are offering a special on purchasing your own hand cradle. Please inquire at email@example.com for more information. We have families who live close to each other who share a single hand cradle back and forth for their virtual visits. We have younger patients who take one to college for virtual visits. We also have patients that literally live a block or two from the clinic who prefer having appointments performed from the comfort of their own home.
Under our new clinic model, we will not only continue to treat patients just as we have been, but we will also be focusing extensively on creating impactful online content and tools that will help better guide individuals toward understanding how their body works and how to better optimize its function. After being in practice for 18 years, we have found that every patient has their own health characteristics that define their individuality and that are an important aspect in their specific treatment. We have also found that patients have many common characteristics and patterns in their health that they share with a majority of other humans walking this earth. The goal of our online content will be to provide detailed information targeting those shared characteristics, that when treated, can improve the health and quality of life in a majority of those who would otherwise not seek our individualized guidance.
Unfortunately, not every medical modality is suited to a virtual practice, so we will no longer be able provide Osteopathic Manipulation, Intravenous & Intramuscular Nutrition, and Phlebotomy through Cypress Natural Medicine. But never fear, soon you will again have access to these amazing therapies and the practitioners who provide them. We will keep you posted.
Dr. Logan: She will continue to see patients as usual through the month of September. Dr. Logan is currently searching for local clinic space in order to continue practicing her amazing Osteopathic care. We have loved having Dr. Logan as part of Cypress for the past decade. She has been an incredible part of our team and we will miss her very much. We wish her the best of luck in her new endeavors!
Dr. Mimosa: She will also continue to see her patients at Cypress through the end of September. Dr. Mimosa is also searching for a new space to practice including Intravenous & Intramuscular Nutrition, Weight Loss, and General Naturopathic Family Medicine. We have thoroughly enjoyed having Dr. Mimosa as part of our team for the past 2 years. She has always been a calming presence in our oftentimes frenetic clinic. We will miss practicing with her side by side. We will of course keep everyone informed as to when Dr. Mimosa is back up and running and providing her essential services. She will continue to be our referral for people who want in person care.
Andrea: She has been working tirelessly in order to convert our existing lab ordering procedures into a virtual format in order to support our new practice model. We found an excellent resource that provides all of the testing that we currently offer in the clinic into a much more efficient and effective process. This includes blood draws, that for a majority of the tests we order can be done by the patient themselves (fingerstick testing), or via a mobile phlebotomist coming to your home. We want to thank Andrea for being such a diligent part of the team and for being such a wonderfully peaceful presence for those who received a blood draw or injection from her. We have no doubt that Andrea will do amazing things, and first on her list will be exploring other opportunities that include returning to college.
The team that we have right now is the best team that we have ever worked with over the past 18 years, so it is bittersweet that three of our members will no longer be part of our new clinic model. Please know that we will still work closely with Dr. Logan and Dr. Mimosa by referring to them for the specialized services that they offer. There will still be that same level of continuity between our practitioners in regards to our shared patients. Feel free to contact us at any time at firstname.lastname@example.org or call 650-323-7345 if you have any questions or concerns. We will also be keeping everyone updated via our blog as to when Dr. Logan and Dr. Mimosa find their locations for their new practices and how to get in touch with them for your ongoing in-person care.
Drs. Bryan & Destia